Post und Paket Deutschland Status
All systems operational
This status page of the IT systems and services of Post and Parcel Germany provides the current system status and an incident history.

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Parcel Germany (DHL) Operational
Business Customer Shipping API / Shipping API Operational
Creation and management of DHL parcel shipments in Germany
Further Information
Shipping API (api-eu.dhl.com / REST) Operational
60 days ago % Uptime Today
Business Customer Shipping API (cig.dhl.de / SOAP) Operational
60 days ago % Uptime Today
Private customer shipping Operational
API of DHL Online Frankierung for partner
Further Information
60 days ago % Uptime Today
Parcel Management Operational
Delivers post-shipment servcice options for parcels
Further Information
60 days ago % Uptime Today
Returns Operational
Generation of Parcel return label (Deuschland und international)
Further Information
Returns (api-eu.dhl.com) Operational
60 days ago % Uptime Today
Returns international (api-eu.dhl.com) Operational
60 days ago % Uptime Today
Returns (cig.dhl.de) Operational
60 days ago % Uptime Today
Returns international (cig.dhl.de) Operational
60 days ago % Uptime Today
Shipment tracking API Operational
The DHL shipment tracking API allows private and business customers to view the current delivery status of their shipment online at any time
Further Information
Shipment tracking API (cig.dhl.de) Operational
60 days ago % Uptime Today
Shipment tracking API (nolp.dhl.de) Operational
60 days ago % Uptime Today
Post Germany (German Mail) Operational
Ordermanagement Operational
60 days ago % Uptime Today
AM.portal Operational
order creation an processing via AM.portal (web client)
Further Information
60 days ago % Uptime Today
AM.GK-P Operational
order creation an processing via AM.GK-P
60 days ago % Uptime Today
AM.exchange – synchronous communication Operational
Data transfer and data retrieval for customers who conduct their data communications via the Web Service/Customer Integration Gateway (CIG) – synchronous communication –
Further Information
60 days ago % Uptime Today
Internetmarke Operational
Further Information
Shipping Services - Internetmarke Operational
Shipping Service for Deutsche Post Mail Domestic and International (using Internetmarke)
60 days ago % Uptime Today
Dialogmarketing Suite Operational
Print-Mailing Automation API Operational
60 days ago % Uptime Today
Dispatch Preparation API Operational
60 days ago % Uptime Today
Targeting API Operational
60 days ago % Uptime Today
Deutsche Post International Operational
Customer Portal - Deutsche Post International Operational
Shipping and Tracking Services for Deutsche Post International (Packet Cross-Border)
Further Information
60 days ago % Uptime Today
Shipping API - Deutsche Post International Operational
Shipping Service for Deutsche Post International (Packet Cross-Border)
Further Information
60 days ago % Uptime Today
Tracking API - Deutsche Post International Operational
Tracking Service for Deutsche Post International (Cross-Border)
Further Information
60 days ago % Uptime Today

Dependencies

Unified APIs Operational
Maia Label Service - Unified Operational
30 days ago % Uptime Today
Maia Shipping Service - Unified Operational
30 days ago % Uptime Today
Location Finder - Unified Operational
30 days ago % Uptime Today
Shipment Tracking - Unified Operational
30 days ago % Uptime Today
Shipment Tracking - Unified (Push) Operational
30 days ago % Uptime Today
Core Services Operational
API Gateway Operational
https://api.dhl.com
30 days ago % Uptime Today
API Developer Portal Operational
https://developer.dhl.com
30 days ago % Uptime Today

Scheduled maintenances

Scheduled maintenance Retoure International - Maintenance from 2024-04-18 05:00 CEST to 2024-04-18 06:00 CEST
[Scheduled]

Planned maintenance work with impairment of the service.

Parcel Germany (DHL) Returns Returns international (cig.dhl.de) Returns international (api-eu.dhl.com)
Posted at January 23, 2024 · 11:20 CEST
Scheduled maintenance Ordermanagment - Maintenance from 2024-04-18 07:00 CEST to 2024-04-18 08:00 CEST
[Scheduled]

Planned maintenance work in the “Order management Post” system (OM for short).
During the maintenance work, OM will be temporarily unavailable or existing connections to OM will be lost.

Post Germany (German Mail) AM.exchange – synchronous communication AM.portal Ordermanagement AM.GK-P
Posted at April 16, 2024 · 07:00 CEST
Scheduled maintenance Shipment tracking API - Maintenance from 2024-04-22 23:00 CEST to 2024-04-23 00:00 CEST
[Scheduled]

Planned maintenance work with impairment of the service.

Parcel Germany (DHL) Shipment tracking API Shipment tracking API (cig.dhl.de) Shipment tracking API (nolp.dhl.de)
Posted at March 25, 2024 · 22:00 CEST
Scheduled maintenance Retoure International - Maintenance from 2024-04-23 06:00 CEST to 2024-04-23 07:00 CEST
[Scheduled]

Maintenance Retoure International recurring every fourth Tuesday of the month

Parcel Germany (DHL) Returns Returns international (cig.dhl.de)
Posted at March 26, 2024 · 05:00 CEST

Past Incidents

Scheduled maintenance Ordermanagment - Maintenance from 2024-04-16 07:00 CEST to 2024-04-16 08:00 CEST
[Resolved]

This maintenance has been concluded as planned.

Post Germany (German Mail) AM.exchange – synchronous communication AM.portal Ordermanagement AM.GK-P
Posted at April 16, 2024 · 08:00 CEST
Minor incident Ordermanagement - Potential disruptions
[Resolved]

The service is fully usable again.

Post Germany (German Mail) AM.portal Ordermanagement AM.GK-P
Posted at April 16, 2024 · 08:24 CEST
Minor incident Parcel PL tracking limited availability (Parcel PL only)
[Resolved]

Parcel PL is up and running. Downtime was from 04:14:27 to 09:33:27 (CET) for duration 5h 19m 0s.

Shipment Tracking - Unified
Posted at April 15, 2024 · 09:33 CEST
Minor incident Parcel PL tracking limited availability (Parcel PL only)
[Resolved]

Parcel PL is up and running. Downtime was from 18:31:27 to 18:59:27 (CET) for duration 28m 0s.

Shipment Tracking - Unified
Posted at April 14, 2024 · 18:59 CEST
Incident & maintenance history
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