Deviation from normal behaviour

Minor incident Parcel Germany (DHL) Shipment tracking API Shipment tracking API (cig.dhl.de) Shipment tracking API (nolp.dhl.de)
2024-01-16 14:00 CEST · 20 hours, 16 minutes

Updates

Resolved

The service is fully usable again.

January 17, 2024 · 10:16 CEST
De-escalate

Parcel tracking is back in operation. There is still a restriction, some newer tracking events are still missing from the data and are still being updated.

January 17, 2024 · 09:29 CEST
De-escalate

Parcel tracking is back in operation. There is still a restriction, some newer tracking events are missing from the data and are going to be updated.

January 17, 2024 · 09:12 CEST
Investigating

The measures to rectify this are still ongoing, the fault has not yet been rectified. A forecast cannot be made yet.

January 16, 2024 · 23:11 CEST
Issue

The tracking service for parcels has been out of order since 2 pm. We are working hard to rectify the situation and regret the inconvenience.

January 16, 2024 · 17:37 CEST

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