Deviation from normal behaviour
Minor incident
Parcel Germany (DHL)
Shipment tracking API
Shipment tracking API (cig.dhl.de)
Shipment tracking API (nolp.dhl.de)
2024-01-16 14:00 CEST
· 20 hours, 16 minutes
Updates
De-escalate
January 17, 2024 · 09:29 CEST
Parcel tracking is back in operation. There is still a restriction, some newer tracking events are still missing from the data and are still being updated.
De-escalate
January 17, 2024 · 09:12 CEST
Parcel tracking is back in operation. There is still a restriction, some newer tracking events are missing from the data and are going to be updated.
Investigating
January 16, 2024 · 23:11 CEST
The measures to rectify this are still ongoing, the fault has not yet been rectified. A forecast cannot be made yet.
Issue
January 16, 2024 · 17:37 CEST
The tracking service for parcels has been out of order since 2 pm. We are working hard to rectify the situation and regret the inconvenience.
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