Post und Paket Deutschland Status
Information notices
Information notice
Deactivation of the old Returns API on May 31, 2026
[Information]
Current note: The old Returns API (via cig.dhl.de) of Parcel Germany (DHL) will be deactivated on 31.05.2026. For more information, click here.
Information notice
Deactivation of the GKV SOAP API version 3 on May 31, 2026
[Information]
Current note: Version 3 of the Business Customer Shipping API (cig.dhl.de / SOAP) of Parcel Germany (DHL) will be deactivated on 31.05.2026. For more information, click here.
60
days ago
% Uptime
Today
Authentication API (api-eu.dhl.com)
Operational
The Parcel DE Authentication API allows you to obtain a token to access a number of Parcel Germany APIs.
Further Information
Further Information
60
days ago
% Uptime
Today
60
days ago
% Uptime
Today
Shipping API (api-eu.dhl.com / REST)
Operational
Creation and management of DHL parcel shipments in Germany
Further Information
Further Information
60
days ago
% Uptime
Today
Business Customer Shipping API (cig.dhl.de / SOAP)
Operational
Creation and management of DHL parcel shipments in Germany
Further Information
Further Information
60
days ago
% Uptime
Today
Private customer shipping
Operational
API of DHL Online Frankierung for partner
Further Information
Further Information
60
days ago
% Uptime
Today
Parcel Management
Operational
Delivers post-shipment servcice options for parcels
Further Information
Further Information
60
days ago
% Uptime
Today
60
days ago
% Uptime
Today
Returns (api-eu.dhl.com)
Operational
Generation of Parcel return label (Germany)
Further Information
Further Information
60
days ago
% Uptime
Today
Returns international (api-eu.dhl.com)
Operational
Generation of Parcel return label (international)
Further Information
Further Information
60
days ago
% Uptime
Today
Returns (cig.dhl.de)
Operational
Generation of Parcel return label (Germany)
Further Information
Further Information
60
days ago
% Uptime
Today
Returns international (cig.dhl.de)
Operational
Generation of Parcel return label (international)
Further Information
Further Information
60
days ago
% Uptime
Today
60
days ago
% Uptime
Today
Shipment tracking API (cig.dhl.de)
Operational
The DHL shipment tracking API allows private and business customers to view the current delivery status of their shipment online at any time.
Further Information
Further Information
60
days ago
% Uptime
Today
Shipment tracking API (nolp.dhl.de)
Operational
The DHL shipment tracking API allows private and business customers to view the current delivery status of their shipment online at any time.
Further Information
Further Information
60
days ago
% Uptime
Today
60
days ago
% Uptime
Today
Pickup API (cig.dhl.de)
Operational
Place free or chargeable pickup orders via web service
Further Information
Further Information
60
days ago
% Uptime
Today
Pickup API V1 (api-eu.dhl.com)
Operational
Place free or chargeable pickup orders via web service
Further Information
Further Information
60
days ago
% Uptime
Today
MyAccount API (api-eu.dhl.com)
Operational
Query of user and booking relevant configuration information of your Post & Parcel Germany business customer contract
Further Information
Further Information
60
days ago
% Uptime
Today
Postnumber API (api-eu.dhl.com)
Operational
Validate postnumbers to ensure deliverability of shipments to the corresponding person at Packstation parcel lockers.
Further Information
Further Information
60
days ago
% Uptime
Today
60
days ago
% Uptime
Today
Electronic order management of Deutsche Post AG's commercial and logistics processes (Mail) for Business customers of Deutsche Post AG
60
days ago
% Uptime
Today
AM.portal (Read-only)
Operational
Order creation an processing via AM.portal (web client)
Further Information
Further Information
60
days ago
% Uptime
Today
AM.GK-P
Operational
Order creation an processing via AM.portal (web client)
Further Information
Further Information
60
days ago
% Uptime
Today
AM.exchange – synchronous communication
Operational
Data transfer and data retrieval for customers who conduct their data communications via the Web Service/Customer Integration Gateway (CIG) – synchronous communication –
Further Information
Further Information
60
days ago
% Uptime
Today
60
days ago
% Uptime
Today
Shipping Services - INTERNETMARKE SOAP (internetmarke.deutschepost.de)
Operational
Shipping Service for Deutsche Post Mail Domestic and International (using INTERNETMARKE)
Further Information
Further Information
60
days ago
% Uptime
Today
Shipping Services - INTERNETMARKE REST (api-eu.dhl.com)
Operational
Shipping Service for Deutsche Post Mail Domestic and International (using INTERNETMARKE)
Further Information
Further Information
60
days ago
% Uptime
Today
60
days ago
% Uptime
Today
60
days ago
% Uptime
Today
Customer Portal - Deutsche Post International
Operational
Shipping and Tracking Services for Deutsche Post International (Packet Cross-Border)
Further Information
Further Information
60
days ago
% Uptime
Today
Shipping API - Deutsche Post International
Operational
Shipping Service for Deutsche Post International (Packet Cross-Border)
Further Information
Further Information
60
days ago
% Uptime
Today
Tracking API - Deutsche Post International
Operational
Tracking Service for Deutsche Post International (Cross-Border)
Further Information
Further Information
60
days ago
% Uptime
Today
Dependencies
Maia Label Service - Unified
Operational
30
days ago
% Uptime
Today
Artemis Shipping Service - Unified
Operational
30
days ago
% Uptime
Today
Location Finder - Unified
Operational
30
days ago
% Uptime
Today
Shipment Tracking - Unified
Operational
30
days ago
% Uptime
Today
Shipment Tracking - Unified (Push)
Operational
30
days ago
% Uptime
Today
Scheduled maintenances
Scheduled maintenance
Ordermanagement - Maintenance with temporary impairments
from
2026-03-26 06:00 CET
to
2026-03-26 07:00 CET
[Scheduled]
Planned maintenance work in the “Ordermanagement Post” system (OM for short).
During the maintenance work, OM will be temporarily unavailable or existing connections to OM will be lost.
Scheduled maintenance
Shipment tracking API - Maintenance
from
2026-03-26 22:00 CET
to
2026-03-26 23:00 CET
[Postponed]
The planned maintenance work with impairment of the service must be postponed to 26.3.2026.
Scheduled maintenance
Shipment tracking API - Maintenance
from
2026-03-26 22:00 CET
to
2026-03-26 23:00 CET
[Scheduled]
Planned maintenance work with impairment of the service.
Scheduled maintenance
Returns API - Maintenance with temporary impairments
from
2026-03-31 18:00 CEST
to
2026-03-31 18:30 CEST
[Canceled]
Unfortunately, the planned maintenance work has to be canceled. We apologize for any inconvenience.
Scheduled maintenance
Deutsche Post International - Maintenance
from
2026-04-05 08:00 CEST
to
2026-04-05 10:00 CEST
[Scheduled]
Planned maintenance work with impairment of the service.
Scheduled maintenance
Returns API - Maintenance
from
2026-04-07 18:00 CEST
to
2026-04-07 18:30 CEST
[Scheduled]
Planned maintenance work with impairment of the service.
Past Incidents
Scheduled maintenance
AM.GK-P - Maintenance with temporary impairments
from
2026-03-25 20:00 CET
to
2026-03-25 21:00 CET
[Resolved]
This maintenance has been concluded as planned.
Major incident
[Shipment Tracking API - Unified] Service degradation - Resolved
[Issue]
We recently experienced a service degradation affecting our API. The root cause was identified, and our engineering team has implemented a fix. The issue is now resolved, and we are actively monitoring the system to ensure full stability.
Duration of Impact: 12:01 – 12:34 (CEST).
We sincerely apologize for any inconvenience this may have caused and appreciate your patience and understanding throughout this process.
Minor incident
Service API Developer Portal limited availability
[Resolved]
Service is up and running.
Minor incident
Service API Developer Portal limited availability
[Resolved]
Service is up and running.
Scheduled maintenance
Ordermanagement - Maintenance with temporary impairments
from
2026-03-24 06:00 CET
to
2026-03-24 07:00 CET
[Resolved]
This maintenance has been concluded as planned.
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